Frequently Asked Questions (FAQ)

Welcome to the MK-677 Lab FAQ center — your complete guide to ordering, shipping, payments, and compliance. Below you'll find answers to our most common questions, carefully organized for clarity and transparency.

General Information

What is MK-677 Lab?

MK-677 Lab is a specialized research platform providing verified, high-purity MK-677 compounds for scientific, analytical, and laboratory research purposes only. All our products are third-party tested and exceed 98% purity.

Who can purchase from MK-677 Lab?

Purchases are limited to qualified researchers, laboratory institutions, and authorized buyers conducting legitimate scientific or educational research. All customers must be 18 years or older.

Are your products for human consumption?

No. All products are strictly for research use only and are not intended for human or veterinary use under any circumstances.

Do you provide Certificates of Analysis (COA)?

Yes. Every batch is independently analyzed for purity, identity, and stability. COAs and supporting documentation (MSDS, analytical data) are available upon request — simply email support@mk677lab.com.

Payments

What currencies do you accept?

All prices are displayed in USD by default, but you may switch to EUR. We also accept payments in most other major currencies through manual processing.

Which payment methods are available?

How does the payment process work?

After placing your order, contact our support team at support@mk677lab.com or through live chat with your order number and preferred payment method. We'll send your payment instructions immediately.

What happens if I don't pay within 24 hours?

Unpaid orders are automatically canceled after 24 hours to maintain product availability and quality control.

Shipping & Delivery

Where do you ship from?

We ship from both the United States and the Netherlands, depending on your location — ensuring fast delivery and improved customs clearance.

Do you ship worldwide?

Yes, MK-677 Lab provides worldwide shipping. Discreet packaging ensures a 98% successful global delivery rate.

What shipping options do you offer?

• Standard Shipping — economical and reliable for non-urgent orders
• Express Shipping — approximately twice as fast and perfect for time-sensitive needs

What is the minimum order amount?

The minimum order requirement is $100. This helps us maintain consistent quality and operational efficiency.

Which couriers do you use?

We ship via trusted global and regional carriers including USPS, DHL, FedEx, UPS, PostNL, GLS, and TNT.

Do you provide tracking information?

Yes. All orders include tracking details for real-time updates. You can also track your order anytime on our Track Order page.

Returns, Refunds & Reshipments

Do you accept product returns?

Due to safety and regulatory protocols, returns are not accepted once products are delivered.

Under what conditions can I receive a refund or reshipment?

• The order never arrived
• The wrong item was sent
• Products were damaged in transit
• Items were missing from the package

How long do refunds take?

Refunds are processed manually and discreetly within 3–5 business days using your original payment method. No product or company information appears on refund details.

Product Quality & Documentation

Are your products tested?

Yes. Every batch of MK-677 is verified by an independent third-party laboratory, ensuring ≥98% purity, chemical consistency, and identity verification via analytical methods.

Do you include Certificates of Analysis?

Yes, all analytical documentation (COA, HPLC, MSDS) is available on request. Please email our team for batch-specific data.

How are products packaged?

All items are securely sealed, moisture-resistant, and packaged discreetly. No chemical names or lab identifiers are visible externally. Each package is coded internally for traceability and quality control.

Legal & Compliance

Are your products legal?

MK-677 Lab operates in compliance with applicable U.S. and EU research regulations. However, legality may vary by country — it is the buyer's responsibility to verify import and research laws before ordering.

Can MK-677 Lab products be used for human or medical purposes?

No. All items are explicitly not for human consumption, therapeutic, or diagnostic use. They are provided for laboratory research purposes only.

Do you comply with GDPR and data protection laws?

Yes. MK-677 Lab adheres to international privacy laws, including GDPR. Customer information is securely encrypted and never shared with third parties.

Customer Support

How can I contact you?

Our support team is available 24/7 via email or live chat.

Typical response time: 15–30 minutes via chat, or within 2 hours by email.

Can I cancel my order?

Orders can only be canceled before payment is confirmed. Once confirmed, orders are immediately processed for shipping.

How quickly will I receive my order?

Orders are shipped immediately after payment confirmation. Delivery time depends on your location and selected shipping option.

Do you offer wholesale pricing?

Yes, we provide tailored pricing for bulk or institutional orders. Contact support@mk677lab.com for quotes and eligibility details.

Still Need Help?

We're here 24/7 to assist you with product information, order tracking, or documentation requests.

MK-677 Lab — Your trusted partner in verified, high-purity MK-677 research materials.